The following right of withdrawal applies only to consumers, means for individuals who order the product without intending to exercise any commercial or independent professional activity.
The following right is not valid in the following cases:
- For delivery of goods which are produced according to customer specifications or clearly tailored to personal needs or which are not suitable due to the nature of a return;
- By the delivery of audio or video recordings or software if the delivered data carriers have been unsealed by the consumer.
Withdrawal
You can cancel your contract within 14 days without giving any reasons in text form (e.g. letter, e-mail) or - if the goods expire before the deadline - by returning the goods. The time limit begins after receipt of this notice in written form, but not before receipt of the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law, as well as our duties according to § 312g, paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or the thing.
The revocation must be sent to:
japebi Contor GmbH
Kapellenweg 58a
33415 Verl
Germany
Email: info@japebi-contor.com
Consequences of cancellations
Completed transactions are to be mutually refunded in case of a valid cancellation. If necessary, benefits (such as interest) are to be handed out. Should you be unable to refund or hand out already completed transactions or should the goods be faulty, we insist on compensation according to the original value of the goods. This compensation only comes into effect, if you handle the goods in a way which goes beyond the normal checking of their function. This includes testing or trying them out as you would do in a shop.
Claimed goods of appropriate size are to be sent as parcel at our risk. Shipping costs must be paid by you as long as the delivered goods correspond to the ordered goods and goods value does not exceed 40 € or, in case of a higher value, if you have not paid the complete price or an instalment for the delivery yet. Otherwise the return is cost-free. If the goods cannot be sent as a parcel, we will collect them at your address. The obligation to reimburse payments must be fulfilled within 30 days. For you, the stipulated period begins when you post either your declaration of cancellation or the goods. For us, it begins when we receive them.
By selecting "Accept all", you give us permission to use the following services on our website: YouTube, Vimeo. You can change the settings at any time (fingerprint icon in the bottom left corner). For further details, please see Individual configuration and our Privacy notice.
The settings you specify here are stored in the "local storage" of your device. The settings will be remembered for the next time you visit our online shop. You can change these settings at any time (fingerprint icon in the bottom left corner).
For more information on cookie lifetime and required essential cookies, please see the Privacy notice.
To view YouTube contents on this website, you need to consent to the transfer of data and storage of third-party cookies by YouTube (Google). This allows us to improve your user experience and to make our website better and more interesting. Without your consent, no data will be transferred to YouTube. However, you will also not be able to use the YouTube services on this website.
To view Vimeo contents on this website, you need to consent to the transfer of data and storage of third-party cookies by Vimeo.. This allows us to improve your user experience and to make our website better and more interesting. Without your consent, no data will be transferred to Vimeo. However, you will also not be able to use the Vimdeo services on this website.
Would you like to see these contents? Activate the desired contents for one session only or allow the website to remember these settings. Once you have given your consent, the third-party data can be loaded. For this, third-party cookies might be stored on your device. You can change these settings at any time (fingerprint icon in the bottom left corner). For further details, please see the Privacy notice.